GenAI’s Language Models: From Chatbots to Revolutionary Industry Solutions
Mokshita P.
10X Technology

GenAI’s Language Models: From Chatbots to Revolutionary Industry Solutions

The Middle East’s business landscape is on the brink of transformation as Generative AI gains momentum. The GCC region could realise a staggering $23.5 billion economic impact per year by 2030, with Saudi Arabia and the UAE expected to lead the way. Other countries in the region, including Qatar, Kuwait, Oman, and Bahrain, are also expected to benefit from estimated economic gains ranging from $0.6 billion to $2.6 billion.

In a recent report released by Strategy& Middle East, a part of the PwC network, Generative AI [GenAI] has been highlighted as a technology with the potential to change the world and bring about significant economic impact. However, the report also addresses regulatory concerns such as deepfakes, harmful content, economic inequality, and bias.

According to the report, widespread adoption of GenAI is expected to continue across the corporate world in the next 6 to 12 months, with rapid progress in the field. The report conservatively estimates that the Gulf Cooperation Council [GCC] region could experience approximately $23.5 billion in annual economic impact by 2030, with every $1 invested in GenAI yielding $9.9 in economic growth.

Leading the way in this transformative journey are Saudi Arabia and the United Arab Emirates [UAE], projected to experience the most significant impact, with annual impacts of $12.2 billion and $5.3 billion, respectively. Other countries in the region, including Qatar, Kuwait, Oman, and Bahrain, are also expected to benefit from estimated economic gains ranging from $0.6 billion to $2.6 billion.

The report emphasises that the potential of GenAI to revolutionise the Middle East’s business landscape is extraordinary. Companies that seize this opportunity promptly stand to gain a substantial competitive advantage, while those that lag behind risk falling behind their competitors.

Industries likely to witness the greatest transformation due to GenAI are identified as media and entertainment, healthcare, banking and financial services, as well as IT and telecommunications. The estimated economic impacts for these sectors are $8.5 billion, $3.8 billion, $3.5 billion, and $2.9 billion, respectively.

Strategy& Middle East highlights the versatility of GenAI, powered by large language models [LLMs], which can perform a wide range of linguistic tasks such as generation, editing, summarising, translation, and classification. These models can be fine-tuned for specific applications, providing organisations with a compelling advantage across various functions like sales, marketing, customer service, and compliance.

However, the report also acknowledges that GenAI models have inherent limitations. They are currently not suitable for complex numerical analysis or critical decision-making processes. Ethical concerns regarding bias, unethical usage, and computational costs also need to be addressed, emphasising the importance of strategic deployment to achieve maximum impact.

To maximise the value of GenAI, executives are advised to choose use-cases that align with their strategic goals and provide tangible value. Concentrating on a few key use-cases and addressing organisational maturity, data availability, and regulatory considerations are crucial for success. Collaboration between CEOs and their chief data, information, and technology officers is necessary to tackle deficiencies in data capabilities and adopt cloud-native capabilities for leveraging GenAI models.

Talent acquisition is another critical factor for success in GenAI. The Middle East must address challenges related to shortages in advanced data science skills. Establishing strategic partnerships and creating an environment that attracts and retains top-tier data science talent is vital for GCC companies aiming to swiftly deploy experienced capabilities.

While the adoption of GenAI and the establishment of necessary capabilities are not quick or inexpensive endeavours, the potential market impact in the Middle East, estimated in the multibillion-dollar range, makes it a race worth pursuing. Early adopters can gain a formidable competitive advantage and position themselves at the forefront of this revolutionary force reshaping the business landscape.

GenAI represents a transformative technology that has the power to redefine industries and provide significant economic growth. With sustained investments and strategic deployment, companies in the Middle East can position themselves for success in the race for GenAI’s substantial impact.