Infor delivers contactless suite for hospitality sector
Mita Srinivasan
10X Technology

Infor delivers contactless suite for hospitality sector

New suite will help hoteliers implement safer business protocols for guests and staff

Infor Hospitality Management Solution, Infor HMS Online Check In, Infor HMS Online Check Out, and Infor POS Order Now have been added to the Infor Hospitality Cloud Solution Suite to deliver convenience, clarity, and care to the hospitality sector. With guest and hotel staff safety in mind, Infor Hospitality Cloud Solutions are designed to address hotel operational needs for social distancing and contactless processes – including mobile check-in/check-out, digital keys, and the ability to order room service via one’s own device.

New to the suite, web-based tools empower guests to manage their check-in and check-out experiences according to their preference, often enroute and on their phones, maintaining minimal contact with hotel staff. Accessible in real time, this tool helps hoteliers deliver a tailored, seamless and contactless guest self-service check-in and check-out experience. In addition, Infor’s (Point of Sale) restaurant technology has been enhanced with the Self- Service Order Now solution to online food ordering. Guests can order food online on their smart device in their hotel room or in a restaurant facility without having to interact with staff, keeping to social-distancing norms. Lastly, Infor’s Table Reservations solutions allow establishments to book tables for diners and other resources requiring social distancing, such as gym space, bowling alleys and equipment.

Infor Hospitality Cloud Solution empowers a mobile workforce with extensive mobile capabilities for hotel operations property management, sales & catering management, restaurant management, table reservations, and revenue management, all of which are especially important as many teams continue to work remotely. Infor Hospitality Cloud Solution works straight from a browser, giving hoteliers access to their data from anywhere.