Etisalat introduced UAE’s first smartphone vending machine
Priya Wadhwa
10x Industry

Etisalat introduced UAE’s first smartphone vending machine

In partnership with ADNOC Distribution.

Yes, smartphones have become that common. They’re not a luxury commodity anymore that used to be kept locked to screen in shops with high security.

Etisalat has launched the UAE’s first self-service smartphone vending machine by partnering with ADNOC Distribution, the fuel distributor and convenience store operator in the UAE.

This is still a pilot programme, with the first vending machine located at the ADNOC Distribution service station at Abu Dhabi Corniche. It offers a range of handsets as well as accessories for both Android and iOS devices.

Customers can now buy mobile phones via the machines at any point, 24/7 within just five minutes. People just need to insert their Emirates ID, review their personal information on the system, enter their mobile number and make the payment via card or cash. The machine then dispenses the mobile phone along with the receipt.

"Etisalat has continuously focused on creating an efficient and enhanced the retail environment to provide digital services to give our customers an enriched experience. The launch of the UAE’s first self-service vending machine at ADNOC Distribution’s service station reaffirms our strong commitment to innovation and adopting the latest retail technologies to deliver digital and a seamless shopping experience for customers.”
Sultan Mohamed Al Dhaheri, general manager, Etisalat Abu Dhabi
The two entities are testing the project, which was launched with the aim of delivering high-quality service and enhanced customer experience. We are looking forward to seeing the expansion of this network to more remote areas of the UAE, whereby more people can benefit from the service.